A newlywed couple say they have been locked out of their bank accounts while on their honeymoon as Barclays suffered a major IT glitch.
People were unable to access money overnight after the issue struck on what was payday for many British workers.
Hundreds of customers reportedly claim they are experiencing interrupted services and missing funds, with some alleging they have had no access to their cash for nearly 24 hours.
David Marsh and his wife, from Cumbria, told Sky News they’ve been experiencing problems accessing their money while on holiday in Australia to celebrate their marriage.
“I’m unable to receive money for my honeymoon into my current account or use my current account to clear my credit card before departing,” he said.
“My message to Barclays is: I’ve been a current account holder with Barclays since 1986. The day I return to the UK, I will be moving my current account to another provider and leaving them.”
A sign at the Barclays branch in Swindon advising customers
What has Barclays said?
Barclays has apologised to customers, saying the company is facing ongoing technical issues.
It warned that some people may see an outdated balance, and payments made or received may not show.
“We will ensure that no customer is left out of pocket,” the bank said in a statement on Saturday.
Mum ‘unable to buy milk’
A mother claimed she was unable to buy milk for her baby due to the IT glitch.
“My four-month-old is out of milk powder and screaming for a feed and I still haven’t been paid,” she said.
She added: “I’ve been in tears for hours.”
A Barclays branch in London. File pic: AP
‘Money never arrived in my account’
Karen Bannister, 52, from Wakefield, West…
