[ad_1]
Voice assistants have become a crucial part of our lives – giving us the weather forecast, playing music on demand, and even helping us cheat at pub quizzes.
But according to a new study, there’s one thing that the likes of Siri and Alexa aren’t good at: giving instructions for CPR.
When someone goes into cardiac arrest, every second is crucial – and for bystanders who don’t know what to do, a voice assistant might be one of the first places they turn.
Researchers in the US asked these tools eight common questions that someone might have in an urgent scenario – such as how to perform CPR – but the answers were Siri-ously lacking.
Some voice assistants replied by saying they don’t know or didn’t understand the question, while another said: “Words fail me.”
Least helpful of all was the voice assistant that replied with a translated answer: “The Indian Penal Code.”
Just nine of the 32 responses provided by voice assistants in the study urged someone to call the emergency services for help.
And while users were occasionally directed to websites that explained how to perform CPR, only a small number of voice assistants offered verbal instructions.
Read more tech news:
Zuckerberg and Musk to attend AI summit
London to New York in just 90 minutes?
Please use Chrome browser for a more accessible video player
‘Learn CPR’ says former England rugby captain
Amazon’s Alexa, Apple’s Siri, Google’s Assistant and Microsoft’s Cortana were all put through their paces back in February.
The study found that more specific questions tended to deliver better answers – and AI-powered ChatGPT provided much more helpful information.
Dr Adam Landman, who is from Mass General Brigham in…
[ad_2]
