Rail passengers in England are being shown how often trains are cancelled and delayed at each station in a new “accountability drive”.
The data, broken down by operator, will go live at 1,700 stations on Thursday for the first time.
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The performance stats will show the percentage of trains cancelled and how punctual trains are.
They will be displayed at major stations through digital screens, while passengers at smaller stations will be able to scan a QR code to see the data online.
Transport Secretary Heidi Alexander said the announcement “marks the beginning of a new era of rail accountability”.
“These displays are a step towards rebuilding trust with passengers using our railways, as we continue to tackle the root causes of frustrating delays and cancellations,” she added.
The government hopes that in holding train operators to account, they will be encouraged to drive up efficiency and productivity – providing better value for money.
In February, it was reported that rail reliability across Britain was at a record low, with the equivalent of more than one in 25 services cancelled in the year to 1 February.
Analysis by the PA news agency found Ealing Broadway in west London was the major station with the worst reliability of services in the four weeks to the start of February.
That was out of 77 stations with more than 10,000 scheduled services in that period.
The equivalent of 7.9% of services at Ealing Broadway – which is used by Elizabeth Line and Great Western Railway trains – were cancelled.
Major stations will show performance stats on big screens. Pic: DfT
Elizabeth line stations make up seven of the 10 worst for cancellations, including Bond Street…
