Thanksgiving Travel to Test Airlines’ Mettle as Demand Returns

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Bloomberg — Air traffic for the Thanksgiving holiday is expected to approach pre-pandemic levels and travelers are likely considering their plans with some dread, given fresh memories about thousands of canceled flights.“The process of getting there is going to be difficult,” said Stephen Beck, founder of management consulting firm Cg42. “We’re going to have to prepare ourselves for the frustration that lies ahead. That’s generally where the average consumer is.”U.S. airlines say they’re prepared for what looks to be the busiest holiday travel period since the Covid-19 pandemic began.“We’re ready for it and excited about it,” said Doug Parker, chief executive officer of American Airlines Group Inc. Most planes across the industry will be near full capacity, he said last week at an online forum hosted by the Skift trade publication.
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“People are wanting to travel, wanting to go see family over the holiday or travel over the holiday,” Parker said. “It’s going to be a busy travel season.”

Roughly 2 million people a day are projected to fly from Nov. 19 through Nov. 28, according to the Transportation Security Administration, with the potential for some days to exceed that average dramatically. Passenger traffic for the last five days of that period would be just 9% below 2019, before the pandemic hit, according to nonprofit travel group AAA.

United Airlines Holdings Inc. expects to fly more than 4.5 million passengers, about 88% of its 2019 level, from Nov. 19 through Nov. 30. Delta Air Lines Inc. anticipates flying around the same level, carrying at least 5.6 million customers.

American and Southwest Airlines Co. didn’t provide similar projections, but they’re the airlines that consumers might be most concerned about, after the carriers were wracked by cancellations last month. Storms combined with staffing shortages after the carriers resumed service too enthusiastically from pandemic lows, meaning thousands of flights had to be…

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Source : time