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One couple said they were forced to abandon their flat, above their building’s boiler room, for two years because the noise and heat were so unbearable.
Other residents complained of busted lifts, leaky roofs and failing fire alarm systems.
Residents said A2Dominion was so unresponsive that its buildings on the Stanmore Place development have been blackballed from residents’ association meetings, as it was deemed a waste of time even raising their issues.
The Harrow Times visited the estate last week to meet homeowners, who decided to go public after two corridor ceilings collapsed within weeks of one another this summer – one just moments after a father had passed through with his young children.
“My daughter saw the ceiling collapse,” he said. “We were literally, I would say, 15 or 20 seconds away from being under it when it fell down.”
The ceilings, in the Bletchley Court block, fell down in late July and early August, but still had not been repaired when we visited last week.
A2Dominion claimed it had since fixed one and the other was “a top priority”.
“We would like to apologise to all our residents affected and let them know we take all their concerns seriously,” said Dawn Wightman, director of homes and communities.
“Horrible”
A resident in nearby Brindley Court, who did not want to be named, said the building had repeatedly become mouse-infested.
“It’s so horrible, to hear mice in the middle of the night,” she said. “I got the pest people in but was told by the pest people that this is a communal problem.”
Yet when she contacted A2Dominion, she said, it told her that mouse infestations were the homeowners’ individual problems.
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