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Water is finally being restored to some homes across Kent and Sussex – after almost a week of chaos.
Some 6,500 homes will have their taps running again after a gruelling six days of disruption – which has prompted fury towards provider South East Water (SEW).
The firm blames the outage – which has affected 30,000 homes since Saturday – on Storm Goretti bursting pipes and cutting power.
It has prompted a probe by water regulator Ofwat – with hundreds still experiencing low water pressure.
The beleaguered water firm has faced heavy criticism from MPs and the public as the outage came off the back of a similar incident last month, when 24,000 homes were affected.
A major incident was declared by SEW and Kent County Council on Monday, but not by either East or West Sussex County Councils.
On Friday, SEW’s incident manager Mathew Dean said: “Water supplies have now been restored to the 6,500 properties in Tunbridge Wells area.
“Some customers may be experiencing low pressure as the water levels continue to build this morning throughout the area’s pipeline network.
“Continuous supplies have been restored to the town after we implemented our recovery plan which involved keeping local booster pumps switched off for 36 hours so our drinking water storage tank could fill.
“We are very sorry to every single one of our customers who have been affected.
“We know and understand how difficult going without water for such a long period of time is and how difficult it makes everyday life.” sfgdg
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